mega7Terms of Use

These terms govern your use of the mega7 platform, including our live-dealer tables, slot games, sportsbook, and all related services. By registering an account on mega7, you agree to be bound by these terms. We set out your rights and obligations as a user, how we handle your account, and the conditions under which we may restrict or terminate your access.

Our services are available only in jurisdictions where online entertainment services are lawfully permitted. You confirm that you are accessing mega7 from a supported location and that your use complies with all applicable local laws. We do not offer our services in regions where online wagering is prohibited.

This page covers account eligibility, deposits and withdrawals, bonus terms, dispute resolution, and general platform rules. Read these terms carefully before you register. If you have questions, contact our support team through the app help center or via our FAQ page.

Account eligibility and registration on mega7

To use mega7, you must be of legal age in your jurisdiction to participate in online entertainment services. You confirm that all information you provide during registration (email, phone, identity documents) is truthful and current. We require Know Your Customer (KYC) verification before any deposit or withdrawal: you must upload a valid identity card (KTP) and proof of address (utility bill, bank statement, or government notice).

Our verification team reviews your documents within a few hours during business hours. If documents are rejected, we notify you and give you the opportunity to resubmit. Once verified, your account is active and ready to use. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity under your account. We are not liable for unauthorized access if you share your password or fail to secure your device.

Note: Creating multiple accounts is prohibited. If we detect duplicate accounts under the same identity, we reserve the right to close all associated accounts and withhold any balances.

Deposits, withdrawals, and payment terms

We accept deposits via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Each payment method has minimum and maximum limits per transaction, displayed when you initiate a deposit. Your deposit is processed by our settlement partner; we do not store your banking credentials.

Deposits are typically credited instantly (for digital wallets) to minutes (for bank transfers). Once credited, your balance is available for wagering across all game categories—live dealers, slots, and sportsbook.

Withdrawals are subject to verification. We confirm your account status, check for unusual activity, and review your withdrawal request before processing to your linked payment method. Standard processing is one to three business days depending on your provider. We do not guarantee fixed processing timelines, but we commit to reviewing all valid requests promptly. During major holidays (Idul Fitri, Idul Adha, Imlek, Nyepi) or peak banking periods, processing may extend slightly due to provider delays.

You may withdraw your balance at any time, subject to any applicable play-through requirements attached to bonuses or promotional credits. Play-through requirements are displayed in your account terms when you claim a bonus.

Bonus and promotional offer terms

Our new-member offer and loyalty bonuses are subject to specific terms displayed in your account and in our New Member Offer and Loyalty Program guides. Bonuses are promotional credits—they are not withdrawable until you meet any associated play-through requirements. Play-through is calculated as the number of times you must wager the bonus amount before conversion to real balance.

We reserve the right to modify or cancel bonus offers at any time, with notice to affected users. If you breach our terms (e.g., exploit a bonus via bonus-abuse strategies, create duplicate accounts, or use prohibited betting patterns), we may cancel your bonus and withhold related winnings.

Play-through requirement: The number of times you must wager a bonus amount before you can withdraw it or convert it to real balance. Displayed in your account bonus terms.
Bonus expiry: Some bonuses have an expiry date. If you do not use the bonus within the stated period, it is forfeited. Check your bonus terms for expiry details.
Restricted games: Some bonuses may be restricted to specific game categories (e.g., live dealers only). Your bonus terms specify which games count toward play-through.

Account suspension and prohibited conduct

We reserve the right to suspend or close your account if you breach our terms. Prohibited conduct includes:

Using false identity information or fraudulent documents during KYC verification.
Creating duplicate accounts or using another person's account without permission.
Engaging in collusion, bonus abuse, or other fraud.
Accessing mega7 from a jurisdication where our services are prohibited by law.
Using automated tools, scripts, or bots to interact with our platform.
Harassment, threats, or abusive conduct toward our staff or other players.

If we suspend your account, your balance is held securely. We notify you of the reason for suspension and give you an opportunity to appeal. If your account is permanently closed, you may request withdrawal of your remaining balance, subject to any investigation into suspected breach of terms.

Dispute resolution and complaints

If you believe mega7 has breached these terms or has treated you unfairly, contact our support team through the app help center or FAQWe aim to respond to disputes within five business days. Our support team will review the facts and attempt to resolve the issue.

If we cannot resolve your dispute directly, we may escalate to our compliance team or, if applicable, to an independent mediator. We operate under jurisdiction-restricted framing: our services are available only where local law permits, and any dispute is subject to the laws of the jurisdiction where the service is lawfully offered.

Data security and privacy

We protect your personal and financial data using industry-standard encryption and secure storage practices. Your KYC documents (identity and address proof) are encrypted and stored separately from your gaming activity. We do not share or sell your personal data to third parties, except where required by law or necessary to process your deposits and withdrawals.

For full details on how we collect, use, and protect your data, consult our Privacy PolicyWe recommend enabling two-factor authentication (2FA) on your account for additional security. 2FA adds a second verification step when you log in or make changes to sensitive account details.

Jurisdiction and liability limitations

mega7's services are available only in jurisdictions where online entertainment services are lawfully permitted by local law. By registering on mega7, you confirm that you are accessing the platform from a supported jurisdiction and that your use complies with all applicable local regulations. We do not offer services in regions where online wagering is prohibited.

Users are solely responsible for verifying that their access to and use of mega7 comply with their own jurisdiction's laws. We are not liable for legal consequences arising from your use of mega7 in a jurisdiction where our services are prohibited.

To the extent permitted by law, mega7 and its operators disclaim liability for indirect, incidental, or consequential damages arising from your use of the platform, including loss of winnings, data corruption, or service interruption. Our liability is limited to the amount you deposited into your account in the preceding twelve months.

Changes to these terms

We may update these terms at any time. Changes take effect upon posting to this page. Your continued use of mega7 after a change constitutes acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any changes.

If a change materially affects your rights or obligations, we notify registered users via email or in-app message before the change takes effect, and we provide a reasonable period to review the new terms.

Summary and contact

These terms establish the foundation for your use of mega7. In summary: you must be of legal age and from a supported jurisdiction; your account requires KYC verification before deposits; bonuses carry play-through requirements; prohibited conduct may result in account suspension; and we limit liability to the extent permitted by law.

For full clarity on any aspect of these terms, contact our support team through the app help center, the FAQ page, or our contact form. We also encourage you to review our Privacy Policy and Legal Notice for additional important information about how we operate mega7 and how we protect your rights.